Shipping policy

Shipping Policy

Thank you for choosing LILY P4D! We are committed to providing you with a seamless shopping experience, which includes fast and reliable shipping. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

Order Processing:
- All orders are typically processed within 1-2 business days (excluding weekends and holidays) upon receiving payment.
- You will receive a confirmation email with your order details and a tracking number once your order is processed.

Shipping Carrier:
- We use UPS as our primary shipping carrier. You can trust UPS for safe and timely delivery of your order.

Shipping Options:
- Standard Shipping: 5 to 8 business days.
- Expedited Shipping: 2 to 3 business days (additional fees may apply).
- Please note that delivery times may vary based on your location.

Shipping Charges:
- Shipping charges are calculated based on the weight of your order and your location.
- The shipping cost will be calculated and displayed during the checkout process.

Tracking Your Order:
- You will receive a tracking number via email as soon as your order is shipped.
- You can use this tracking number to monitor the progress of your shipment on the UPS website.

Shipping Restrictions:
- Currently, we only ship within the United States.
- We do not ship to P.O. Boxes.

International Shipping:
- We do not offer international shipping at this time.

Shipping Address:
- Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:
- LILY P4D is not responsible for lost or stolen packages. If you have concerns about the safety of your delivery location, please consider using a secure delivery address or contacting UPS for additional delivery options.

Returns and Refunds:
- Please review our Return Policy found on our Product Page for information on returns and refunds.

If you have any questions or need further assistance, please don't hesitate to Contact Us.

Thank you for choosing LILY P4D for your audio needs. We appreciate your business and look forward to serving you!

- THE LILY P4D TEAM